Service

The small and big things to make you feel especially comfortable

  • The Parkhotel reception is there for you 24 hours a day, 7 days a week, to help with small and big problems and questions of all kinds.
  • 150 free parking spaces; we also reserve a spot for buses.
  • Our employees speak German and English.
  • With respect to payment we accept Cash, American Express, MasterCard and Visa Card and debit card. For online bookings you can also pay via PayPal and instant transfer.
  • Ironing and laundry service: Anything you drop off by 9.00 a.m. will be returned to you by 6.00 p.m. on the same day. Clean and ironed (fee-based), of course.
  • Hungry on your trip? Order one of our delicious packed lunches (fee-based).
  • Wifi is free of charge. Should there be any problems, the reception team will be happy to assist you.
  • Your arrival can take place from 2 p.m. onwards, if you are there earlier, we can take care of your luggage. Check-out must be done by 12.00 p.m.
  • Daily newspapers are available free of charge in the breakfast room.
  • Accessible for wheelchair users. Please let us know if wheelchair users are booked, we will ensure the best accessible room.